_JUSTCOMPUTEDRANGE is undefined

Question: I tried the new update, but when I try to open an old file, the following error message appears:

% Tag name _JUSTCOMPUTEDRANGE is undefined for structure IDLITVISDATASPACE.
% Execution halted at:   IDLITVISDATASPACE::GETXYZRANGE 1758
%                       _IDLITVISUALIZATION::GETXYZRANGE 1170
%                       IDLITVISNORMALIZER::COMPUTE2DPADDING   797
%                       IDLITVISNORMALIZER::ONDATACOMPLETE 1052
%                       IDLITVISNORMALIZER::SETPROPERTY   409
%                       RAMMS_GET_ID_OBJ   408
%                       RAMMS_OPENSIMULATIONNOW 1065
%                       RAMMS::CREATEROCKVIS   229
%                       RAMMS_OPENROCKOUTPUTFILE 12117
%                       RAMMS_OPENOUTPUTFILEMANYEVENT 10620
%                       IDLRTMAIN         183
%                       MAIN$MAIN$  

Can you help me?

Solution:

• close RAMMS

• remove this directory: "C:\Users\<your username>\.idl"    (if you specified Preferences in RAMMS, then you have to re-set them)

• now you should be able to start and use the new version. I strongly suggest only to use the new version (Rockfall) from now on. The speed of the handling is much improved, much easier to use RAMMS!

• if you again use the old version (Rockfall), then this problem could happen again.......